How to Better your Business through Smart, Cost Effective Visual Communications

Creative Wisdom is a resource for you and your business as they relate to the realms of printing and graphic design.

In plain English, I’m going to share with you the tips and tricks I have learned in my 11+ years of experience in the design, web and print world and help you AVOID the common mistakes that are commonly made.

In the weeks to come we will visit a series of topics regarding logos and branding, the importance of a well designed business card, the benefits of social networking online, what you really need when you start your business, how to plan and budget for marketing, design and advertising, and how to deal with printers and how to get the best deals on printing.

So who am I and what makes me an expert? Well, I am Leah Dossey, owner of Blueleaf Creative – a design and full service graphic communication company in Spring, Texas. Blueleaf Creative will be celebrating it’s fourth anniversary this spring (and man are we excited!). I have recently been chosen as a recipient of the Sam Walton Emerging Entrepreneur Award, I have over 11+ years experience in the design, web and print worlds, and my passion in life is helping business grow through great design and smart planning when it comes to their marketing goals and budget.

subscribe_to_creative_wisdom

Quick Start, Fast Track, Twitter 101 Guide for Newbies

Here is a Fast Track Guide to setting up your twitter.com account and what you need to know.  At the end of theses steps, you can then click on links that will help you in the rest of your journey into the twitterverse.

Create your twitter account.

1.  Go to twitter.com and click the “Join the Conversation” button.

Click on "Join the Conversation" button

2.  Enter your First and Last Name (be sure to use proper capitalization)

3.  Enter the email account you want associated with Twitter (this is where updates, direct messages, etc. will be sent)

4.  Create your password.

5.  Hit “Create Account” button.

You will then see a page that asks, “Are Your Friends On Twitter?”  SKIP THIS STEP, we will do it later.

You will then see a “Look Who Else Is Here” page.  SKIP THIS STEP as well. (don’t worry there is a method to the madness)

You will then see a page that looks like this. DO NOT FOLLOW THE DIRECTIONS ON THIS PAGE.

Your Twitter Page

The steps on your twitter home page (above) want you to start tweeting out to the world.  STOP.  You must set up your twitter profile before you do this.

Set Up Your Twitter Profile

Here is where you set up your account profile, add your photo, select your user name and even add your own custom designed twitter background.  It is important that this be done before you send out your first tweet.

Click on the Settings link at the top of your twitter page.

The image below shows how this information filled out here appears on your twitter page for others to see.

This shows how your settings appear on your actual twitter page.

Settings Tab

1.  Enter your First & Last Name (be sure to use proper capitilazation)

2.  Set your time zone

3.  Add a web address to the More Info box.  (This URL will appear on your profile.  It is what people will click when they want to learn more about you.)  My url takes people to a page on my blog that tells them more about me.

4.  Add your bio information.  Make this interesting.  Tell them not only what you do, but who you are and what your interests are.  Keep it short an simple.  People really do read these.  I received these two Direct Message (DM) from a new followers today, who read my bio.

TinaShang: Interesting bio you have. Also love Guitar Hero & Princess Bride. No issues w/cereal but I do pull the ends off my french fries =D

FobbieGirl: Hi Leah…I too am a graphic designer, besides inventor. I might need to pick your brain sometime.

5.  Add your location.

Devices Tab

1.  Add your mobile phone.   (you can do this later if needed, I personally do not have this feature set)

Picture Tab

1. Click on the Picture tab, and upload your photo.  DO NOT SKIP THIS STEP.  Seasoned “tweeters” will NOT follow you if you do not have an image of some kind posted.

TIP:  Make this a photo of you!  People like to associate a face with the tweets they read.  You can use your company logo, but I recommend a candid shot that you really like.  Nothing too stuffy - you want to let your followers know that you are accessible - but nothing to “sloppy” either, you don’t want to ruin your credibility.

Design Tab

1. Go to the Design tab, and pick out your theme.

2. You can also create your own custom twitter background, or  Check out other peoples custom backgrounds.

Now that you have your account all set (think of it as having your house all cleaned up and ready to go for a party) you can start following people (inviting guest over to your place).

Find Your Friends and Follow New People

Go to the Find People link at the top of the twitter page.

1.  Use the tools on this page to import friends from your address books.

Now it is time to make some new connections on twitter (see below on how to find new people to follow).  Follow a few new people, but read their bios and check out their site to make sure they are a good fit for you.  Click follow.  That is all there is to it!

Find people to follow on Twitter

Find people to follow on Twitter

How to find people to follow on twitter (learn how to find great people to follow on twitter)

Now that you have some followers, OBSERVE how twitter works.  Before you tweet anything take some time to poke around, see what the people you are following are talking about.  Do you like that some guy keeps tweeting about what he is eating?  Do you like someone else because they keep posting links to blog posts or sites that you find useful?  Perhaps you enjoy the questions and conversations that seem to always follow another twitter user you are following.  Observe these things.  It will give you more confidence when you get out there and start answering the question, “What are you doing?”  While you watch others tweet in your “tweet stream” here are somethings you should know:

TWITTER BASICS EVERYONE SHOULD KNOW

@reply

When you see a tweet that starts with the @ symbol followed by a user name, that is called an @reply and is used to communicate directly with someone publicly in the PUBLIC tweet stream (everyone can see it).  It looks like this:  @CreativeWisdom Your latest blog post was helpful, thanks!

TIP:  There is a link on the right hand side of your twitter page that says, “@Replies”  this is where you can view everyone who replied to you using and @reply at the start of their tweet.

RT or re-tweet

A RT or re-tweet is when you decide someone else’s tweet needs to be shared again with your followers.  You indicate this by adding RT or re-tweet before you quote the other person.  I highly recommend giving credit to the person you are RT’ing.  Here is an example of what a RT can look like:

How to write a RT (re-tweet)

How to write a RT (re-tweet)

DM or Direct Message

You know that @replies stay in the public tweet-stream, so what do you do if you want to talk to someone privately?  Send them a Direct Message or DM.  Under @Replies on the right hand side of your twitter home page you will see Direct Message.  Clicking this link will allow you to send private messages to your  followers. You can set up your DM’s to come directly to your email account so that you never miss an important DM from someone.

TIP:  People must be following you to send them a direct message.

#Hashtags

Hashtags (#) are used to mark a conversation.  This allows you to follow a conversation among lots of people, even people you are not following when using a tool like search.twitter.com, and it allows your followers to know that you are participating in a topic discussion while you are tweeting.

Tip:  #FollowFriday is a good hashtag to familiarize yourself with when you are new to twitter.  Every Friday, people will recommend others they think are follow worth by using the hashtag #FollowFriday.     In the example below @sonotony  is explaining to @sarahbarker how #FollowFriday works.

How hashtags are used on twitter

How hashtags are used on twitter

Now that you have observed other tweeters and have a basic understanding of terminology it is time to start tweeting!

Create your first status update

Now you can answer the question, “What are you doing?”

You could do what I did, and tweet something like, “Just signed up and don’t really get this twitter thing.” (not very interesting or engaging) OR you can take a moment, especially if you are using twitter for business, and write down your first 5-10 tweets.  You will want these tweets to be interesting and meaningful BEFORE you start looking for followers.  DO NOT make these first 5-10 tweets all about your business.  BORING!  You want these first tweets to be funny, interesting, useful etc.  Once you know what you want them them to be - tweet them out.  You don’t have to actually answer the question “What are you doing?”  Just tweet your thought, idea, etc.

TIP:  The last tweet you send out before looking for followers can be a question.  Something that will help engage your new followers and perhaps get a conversation going.

Beyond the first few tweets.

Learn more about how to use twitter to increase traffic to your website or blog and general twitter basics when it comes to the “how and why” of following someone and making yourself interesting to others.

Twitter is all about the conversation.  So, if you have any questions, feel free to tweet me or contact me directly!  I’m here to help!

If you enjoyed this article, please feel free to use the links at the right to connect with Leah!

subscribe_to_creative_wisdom

Hanging Your Shingle

Design by Firgs

Design by Firgs

Elizabeth Gast (know as Firgs on Twitter) has been an independent designer for over ten years, specializing in Photoshop art. Her favorite areas of design include photo-manipulation, illustration, and creating web graphics. Currently she is working as a graphic artist in Chicago, IL, and when she isn’t “pushing pixels,” she attends to her second love - teaching computer programs.  I asked Elizabeth to share her Creative Wisdom regarding the business of being a freelance designer.  She has written an excellent post called “Handing Your Shingle”.   Here is what she has to say….

From “Hanging Your Shingle”

“The road to becoming a successful freelancer is a long and often times quite difficult one. For me personally, I have been traveling on the design road for over ten years and I am just starting to make it publicly known that, yes, this is what I do for a living. So when I look back at my two college degrees and all the education, time and experience I have used to pave my road, and then see that there are people who have just begun their design education claiming to be professionals – I feel as if I am witnessing a drunk driver on the design highway.

So when is a good time to announce to the world that you are ready to hang your “shingle” and let everyone know that you are open for business as a freelancer or an instructor? I have found that there is a check list of items that need to be obtained before this event takes place.”

View the checklist.

I hope you enjoy what Elizabeth has to say as she is not only wise but talented.

Twitter Weekly Updates for 2009-01-18

Twitter Updates for 2009-01-17

Powered by Twitter Tools.

The Basics of Twitter

The Basics of Twitter – Dominick Evans Style

Guest Post by Dominick Evans

I don’t claim to be the authority when it comes to Twitter. In fact, like you, I’m still learning, every day, the inner workings of this exceptional social media tool. What I do know with quite a bit of certainty, when it comes to Twitter, is this. Twitter has changed my life. I’ve been on Twitter less than a year and it has changed the way I’ve done business, for the better.

I may be behind the experts in the social media game, but I’m a quick study. You don’t have to be a rocket scientist to make the most of your experience in Twitter. I’ve managed to get over 500 people following me, in less than four months. Even I was surprised at how quickly the follower number rose. I didn’t have a following when I started Twittering. In fact, the only person I had on my Twitter the first few days was my life and business partner @ashtynevans.

At first, I didn’t really know what to say. How could I, Mr. Dominick “the King of long winded” Evans sum up my entire life “going-ons” in 140 characters? At first, I added only a few people. I knew some of the pros had Twitter accounts. I added the @probloggers and other, popular blogging experts. And then…I watched them. I wanted to see what people found so engaging about them, so I could be engaging and worthwhile to Twitter, too.

A-HA!

Then, the thunderbolt hit me! I realized something. Twitter is more than just about following people. It is more than just about summing up your life in 140 characters. It is about conversing, sharing, learning, and, for me personally, embarking on a journey of self discovery, in an effort to find my voice, my talent, and my place in the vast, sometimes unforgiving, Internet. In just a few short months, I’m finding that voice and that place. Without Twitter, I wouldn’t have found these things.

Today, people actually listen to me. People follow me. Every day I get new followers. I have long, engaging, and entertaining conversations. I debate with other Twitter users on a wide variety of subjects from sports to disability rights, politics to GLBT issues. I argue, on occasion, with those I disagree with, but always I am 100% honest, upfront and passionate. I think that’s why people listen. I like to imagine they can hear the passion in my voice, even though, in this case, it’s oozing from my fingertips.

With that in mind, I’ve decided to offer up a few Twitter tips, that will get you more engaged, passionate followers.

It’s Quality Not Quantity

This is true not only in the number of followers you have, but in the number of Twits you post. If you have 8,000 Twits of you saying, “uhmmmm”, “hmmmmmmm” and “yea! Right on!” then people aren’t going to find you nearly as engaging as someone who is posting 140 characters of advice, tips, or something else of quality.

By the same token, you can have 8,000 followers, but only 5 of them will respond when you ask questions, re-tweet your posts, and converse with you on a regular basis. Meanwhile, another person on Twitter may have only 50 followers, but 45 of them respond to their twits. So, who would you rather be; the guy/girl with only 5 people responding or the one with 45? I’m guessing you picked the answer I did. Quantity truly does not dictate quality.
Be Entertaining and Fun

Twitter may be used for business, but all work and no play are sure to make you less engaging to your followers. The key is to make people on your Twitter see you are a person. You can have a little fun, from time to time, between all the heavy handed business talk. Maybe you want to brag about how your favorite Sport’s team made it into the playoffs. Perhaps your son or daughter won an award and you just want to take a moment to tell the world how awesome they are. The more human you become to your followers, the more likely they are going to want to read, respond and relate to you. We all have lives, families, and interests outside of work. Won’t you share yours with us on Twitter?

Don’t Make it All About Your Business

This goes hand and hand with the last tip I shared on being entertaining. What I really want to stress here is that nobody likes following someone who doesn’t respond or interact with others on Twitter. Nobody wants to engage with someone who only posts about their business or links to their website. Nobody cares about the folks on Twitter that constantly send out DMs with download links to free (paid) e-books or websites that will “help” people who visit said sites.

I will tell you this. I will not follow someone if:

1. They have absolutely no Tweets on their Twitter page. I don’t know who they are or why they’re on Twitter, so I see no purpose in following them.

2. They have several Tweets, but every single one of them is a link to their website, their product, or ways to buy said product. I will be the first to admit I promote my website on Twitter, but it is all about finding a balance between Twits where you link to yourself and Twits where you don’t.

On Twitter, Grammar Doesn’t Matter

Considering I used to be an editor of the written word, it almost seems funny that I am encouraging you to not worry about Grammar or spelling. It took me at least a month to get over my narcissistic need to be grammatically correct on Twitter. You see, I love grammar and punctuation. I especially love commas. I like to be as grammatically correct as I can be, so adapting to Twitter was a real challenge.

You know what though? Today, I just don’t give a darn! I will post 2 for too/to/two, 4 for for (how’s that for some Grammar?!), @ for at, b/c for because, w/ for with and any other abbreviations I can come up with that make sense. Heck! You only have 140 characters to get your point across so use those characters wisely!
Don’t Be Afraid to Get a Little Dirty

I don’t mean go out and play in the mud. I think that one of the best ways to get people to take notice is to be passionate about topics that interest you. Maybe you support/oppose gay rights. That topic is still a bit taboo, so why not get the discussion started, on the topic? Love your view or hate it, you will get followers by going out there and speaking your mind on the issues and topics that matter to you. You will need to make sure your posts don’t over-preach, over-rant, or get too angry. Half the fun of debate is educating people. Show you know something on these controversial topics and you will find that like minded folks will start to respect you and, if you’re lucky, follow you.

Be an Expert without Saying you’re an Expert

You wouldn’t be in the business you are in if you didn’t have at least some knowledge about your niche. You need to own your niche without bragging about how much you own it. When I was in college, I was studying theatre. I would tell everyone I knew how good I was, as an actor, as though I had something to prove. Anyone who would listen, I’d recount with tales of past acting endeavors, and I’d always sum it up by mentioning all the praise I received. I was good, so why shouldn’t everyone else think I was good, too? Well, in the process, I didn’t audition for anything and people stopped listening because I was all talk and no action. It wasn’t until I actually appeared in a show, and people could see I was good, that anyone started listening to me about my skills again.

The same is true with Twitter. You need to show your followers you know what you’re talking about. Nobody wants to hear what an expert you are at this or that. They want your advice, when it comes to your niche. They want you to interest them with your expertise. They want to see what you have to offer them.

This brings me to my last tip.

Be Selfless without Losing Yourself

Be giving. Be selfess. Help others on Twitter and they will help you. I like to help people whenever I can. That’s just the kind of guy I am. I will pass on RTs, donate when asked (if I can), and I try to help people solve their problems through Twitter. If I can be there for someone, I will. I’m not saying you have to give money to every cause, but if a person has been kind to you in the past and they ask for a re-tweet of one of their Twits, why not just c&p the message? It takes less than five seconds to do it, and it helps to show that you care about those whom you are following. I’ve had more people follow me back after I have re-twitted their posts. To them, I’m hoping it shows I care about them enough to help them out.

You can be selfless, but still promote yourself. In fact, helping others over Twitter is one of the best ways to get more traffic to your website, more followers, and better, higher quality, engaging Twitter responses. Be kind to those you Twitter with and in turn, they will be kind to you.

While I don’t claim to be a Twitter expert, I’m sure having fun, posting about my life, my family, my business, and my interests every day with the excellent group of followers I have. The key to getting Twitter to work for you is to be yourself. Be honest, heartfelt, and engaging. With these three things, you’re set to become another Twitter Rockstar!